Terms of Service

Effective date: August 16, 2025

Welcome to GAAS. These Terms of Service ("Terms") govern your use of our website and the services provided by GAAS ("we," "us," or "our", "GAAS CR", "GAAS", "GAAS AM"). By accessing or using our website and services, you agree to be bound by these Terms. Please read them carefully before proceeding.

Acceptance of Terms

By accessing or using our website and services, you agree to these Terms in full. If you do not agree with any part of these Terms, you must not use our website or services.

Description of Services

GAAS provides a cloud-based platform designed to help startups and businesses streamline their operations by integrating advanced software solutions. Our services include scalable SaaS applications, API integrations, and custom development aimed at improving business efficiency and agility. The specific offerings and features are detailed on our website and may evolve as we continuously enhance our platform to meet customer needs.

Client Accounts

In order to access certain features of our services, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Intellectual Property

All content and materials available on our website, including but not limited to text, graphics, logos, images, and software, are the intellectual property of GAAS AM SRL or its licensors. You may not use, reproduce, modify, or distribute any such content or materials without our prior written consent.

Payment

Payment for our services is required as outlined in the pricing and payment terms provided on our website. We reserve the right to change our prices at any time, but any changes will not affect existing orders.

Warranties

Warranties for our services are subject to the terms outlined in the specific contracts or plans acquired by clients. Any guarantees or assurances provided will be detailed in the contractual agreements entered into between GAAS and the client. It is the responsibility of the client to review and understand the terms of these contracts or plans before proceeding with our services.

Limitation of Liability

To the extent permitted by the applicable contracts or plans, GAAS shall not be liable for any damages, losses, or liabilities arising out of the use or inability to use our services, including but not limited to indirect, incidental, special, consequential, or punitive damages.

Indemnification

Clients agree to indemnify, defend, and hold harmless GAAS and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or WRONG USAGE of our website and services as governed by the terms of their contracts or plans.

Refunds

All payments for GAAS services are generally non-refundable unless otherwise specified in a separate agreement. If you believe you are eligible for a refund due to service issues or billing errors, please contact our support team promptly at contact@gaas.cr to initiate the review process.

For payments made via PayPal, refunds will be processed through PayPal according to their policies. Please note that PayPal may charge fees for refunds which are outside of our control. Refund processing times may vary depending on PayPal’s procedures and your payment method.

GAAS reserves the right to refuse refund requests that do not comply with our policies or that are made after a reasonable time period has elapsed.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Costa Rica, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.

Talk to an Expert

If you have any questions or concerns about these Terms, please reach out at contact@gaas.cr or via our contact form.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.